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IT Projects & Office Moves

We plan and run office move IT and other IT projects for businesses in Cardiff and South Wales, from ordering the new internet line to every desk working on the first morning.

IT projects

Projects planned, not just done

Office move IT means getting your internet, network, phones and computers working in the new building before your team walks in. Moving office is the IT project most businesses face sooner or later, and the one most likely to go wrong, usually because the internet line was ordered too late. We plan office moves and other IT projects for businesses across Cardiff and South Wales, and see them through to the first working morning.

Projects sit outside our monthly managed IT support fee and are quoted separately, so you know the cost before you commit. For businesses we already support, we know your systems, which keeps the planning short.

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Office moves

Connectivity, network, phones and desks planned from the day you sign the lease.

Network and Wi-Fi

Built for the new space, tested before anyone moves in.

Cloud migrations

Servers, email and files moved to the cloud where it makes sense.

Hardware roll-outs

New laptops set up, data moved across, old machines wiped.

Phones moved

Numbers and handsets moved with our telecoms partners.

Evergreen IT

Lease the hardware and spread the cost.

Office moves

Start with the internet line

The most common office-move problem is arriving at the new premises with no internet. Connectivity has the longest lead time of anything on the list, so it’s the first thing to order, ideally as soon as the lease is agreed.

Even standard broadband can need an engineer visit, especially in a building without a working line. A dedicated leased line, which many offices rely on, can take weeks or months, especially if new cabling has to be laid. Openreach, which builds most of the UK’s lines, lists needing permission from a landowner or the council, and having to build new network, among the usual causes of delay.

Our advice: start the conversation three months or more before the move, ask the landlord what’s already in the building, and have a 4G or 5G backup ready in case the line is late.

Phones

Phones and the 2027 switch-off

You can’t order a new traditional phone line any more. Openreach stopped selling new analogue lines across the UK in September 2023, and the old network is due to be switched off on 31 January 2027. A new office will get internet-based phones, which makes a move the natural moment to change the whole phone system.

It isn’t only the handsets. Alarms, door entry systems, lift emergency phones and card terminals can depend on the old lines, so they need checking before you move. We work alongside telecoms partners on lines and numbers. Our page on business phone systems has more.

Network and Wi-Fi

A network built for the new space

An empty office is the best time to get the network right. We go through the floor plan with you and work out where the network cabinet goes, where desks, printers and meeting rooms will be, how many data points you need, and where Wi-Fi access points should sit so the signal reaches every corner.

If the building needs new cabling, we specify what’s needed so the installer quotes for the right job. Then we set up the firewall, switches and Wi-Fi before moving day, with a separate network for guests, so staff can plug in and work. More on our network and Wi-Fi support.

Migrations

Server to cloud, and other moves

A move is often the right moment to retire the server in the cupboard. Moving files to SharePoint and OneDrive, or a business application to the cloud, means one less thing to unplug, transport and set up again, and staff can work from anywhere from day one.

Not everything belongs in the cloud, and some businesses are still better off with a server on site. We look at what you use before recommending anything. See how we approach cloud migration, and our Microsoft 365 support for moving email and files.

Laptop showing the Alphabyte IT logo and the Microsoft Partner badge

Hardware

New laptops, ready to use

Replacing a batch of computers is a project in its own right. We order the equipment, set each machine up with your apps, security and settings, move people’s files across, and swap them over with as little time away from work as possible. Old machines are wiped before they leave the business.

If any of your computers still run Windows 10, it’s time: Microsoft ended support for Windows 10 on 14 October 2025, and devices that no longer get security updates also fail Cyber Essentials.

New hardware isn’t included in the monthly fee. If you’d rather not pay for it all up front, Evergreen IT, our leasing option, lets you spread the cost and set a budget that suits you.

Checklist

Office move IT: a practical checklist

Use this whether we run your move or not. The timings are a guide: earlier is always better.

As soon as you’ve found the premises

  • Check which broadband and leased line options reach the building, and what’s already installed.
  • Order the internet connection, and ask the landlord about access for the installer.
  • Find out whether there’s existing cabling, a network cabinet and power for it.
  • Tell your phone provider and agree how your numbers will move.

Two to three months before

  • Plan desks, meeting rooms and printers on the floor plan, then the data points and Wi-Fi to match.
  • Book any new cabling, and order new computers, phones and screens.
  • List everything that uses a phone line: alarm, door entry, lift, card terminals.
  • Decide whether the server moves with you or goes to the cloud.

The month before

  • Confirm the live date for the internet line, and test it once installed.
  • Set up the firewall, switches and Wi-Fi in the new office.
  • Update your address on your website, Google Business Profile and email signatures.
  • Agree who unplugs, labels and carries what, and when.

Moving day and the first morning

  • Check the backups have run before anything is unplugged.
  • Label every computer, screen and cable as it’s packed.
  • Test internet, phones, printers and Wi-Fi at every desk before staff arrive.
  • Have someone on hand the first morning for the small problems that always appear.

How it works

How we run a project

Every project, from a move to a batch of new laptops, follows the same three steps, and the same team that does the work supports it afterwards.

  1. 1.

    Look and plan

    We look at what you have now and what you need, and agree what has to happen and when.

  2. 2.

    Quote

    You get a quote for the project, separate from your monthly support, before any work starts.

  3. 3.

    Deliver and hand over

    We do the work, test it, and look after it from then on as part of your support.

Questions

IT projects and office moves: FAQs

How far ahead should we plan the IT for an office move?

As early as you can, and three months is a sensible minimum. The internet connection has the longest lead time, especially a leased line that needs new cabling or permission from a landlord or the council, so order it as soon as the lease is agreed. Most of the rest can happen in the final month.

Are projects included in your monthly IT support fee?

No. Our managed IT support covers everyday support, monitoring, backups and security. Projects such as office moves and migrations are quoted separately, and so is new hardware. You get the quote before any work starts.

Will we keep our phone numbers?

Usually, yes. With an internet-based phone system, your numbers aren’t tied to the line in your old building. We work with telecoms partners to move them, and because number moves have their own lead times, we start early.

Should we buy or lease new equipment?

Either works. Buying outright means no ongoing payments. Evergreen IT, our leasing option, spreads the cost of hardware so you can set a budget that suits you rather than paying for everything at once.

Can you move our server to the cloud as part of the move?

Often, yes, and it can make the move simpler. We check first whether the cloud suits the software you use, because some businesses are still better off with a server on site. See how we approach it.

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